As eCommerce Sales Manager, you will lead the global D2C Sales Channel on its continued growth journey, helping to form and execute on the D2C strategy, ensuring a high level of output from an efficient and committed team including cross functional stackholders including Marketing, Logistics, Contact Center and more.
Responsibilities
- Lead and execute D2C sales strategy to meet and exceed revenue and growth targets KPIs
- Manage sales on brand websites and coordinate closely with marketing teams to ensure commercial excellence in everything we do.
- Providing insights on customer shopping trends to support assortment selection and identify assortment gaps
- ensuring good customer service by addressing and ensuring the timely resolution of customer issues or commends
- Collaborate with the product management team to implement promotional plans and implement category growth strategies.
- Analyze consumer data for conversion rate optimization and to enhance consumer experience
- Oversee secondary sales channels like marketplaces, affiliates, brand partnerships.
- Have a consumer first mindset to constantly interrogate our processes to elevate the consumer experience on our sites
- Drive digital marketing efforts (SEO, SEM, Social Media, Display Ads)
- Work with the marketing design team to drive customer acquisition and retention across
- Conceptualize digital marketing initiatives, analyze data and measure results
- Partner with demand planning to manage stock and forecast accuracy
- Partner with brand owners or suppliers to leverage all marketing opportunities
- Build trust and foster a relationship to recognized as a premium ecommerce supplier
- Actively participate in scheduled internal weekly and annual sales meetings, preparing in advance to share relevant and beneficial information.
- Collaborate with your sales peers, design teams and management to ensure that you are offering the very best assortment to the customer.
Requirements
- Minimum 5 years’ experience in consumer goods or e-commerce
- Looking for an innovative and forward-thinking candidate who will work hard and enthusuiastically take on many responsibilities
- Ability to influence and interact with senior management
- Solid knowledge of e-commerce environments and SEO/SEM
- Excellent analytical skills with proficiency in online tools (e.g Google Analytics)
- Strong understanding of sales processes and market dynamics
- Ability to thrive in a dynamic, matrix organization
- Proven ability to analyze complex data and provide actionable insights
- Experience in project management and implementation
- Advanced analytical and numerical interpretation skills
- Excellent planning, organizational and decision-making abilities
- Excellent team leader and coach with cultural sensitivity.
- Good writing skills with Blogging experience
- Superior verbal and written communication skills, copywriting skills are a plus
Interested? Email careers [at] huntrecht.com